The Elizabeth 'Big Mac' McMahon Transitional Housing

The program has a positive impact for its participants, however, the shelter has vacancies, but no waiting list. The program serves a small number of people compared to other programs The volunteers commend the agency director for significant improvements in operations and it appears there is initial progress toward addressing the agency's governance needs. This progress was the critical factor in the decision to fund the program. The volunteers urge continued efforts to improve, such as exploring best practices for this type of program, including goal setting and evaluation and a sliding scale for copays.